Secure, Scalable, Reliable Hosted Communications
Hundreds of companies trust TalkRx Sky to automate their critical business and contact center processes. Streamline your infrastructure, reduce cost, and increase productivity with TalkRx Sky.
With multiple options for fail-over, TalkRx Sky increases your stores stability and reliability over traditional phone equipment and service. Gone are the interruptions due to power, phone, or internet services as well as equipment failures commonly experienced with on premise phone equipment.
TalkRx Sky actively monitors your server and protects your data in real time. From multi-factor authentication, to automatic intrusion prevention, we know you are protected.
Whether you expect a few or thousands of calls per day, TalkRx Sky will scale with your demands, letting you focus on your customers. With unlimited lines and removing much of the load from the store level, your business can grow without worries.
With today’s ever changing demands placed on pharmacies, you need a solution that is built to meet your needs. We take your direct feedback and put into our products. Our solution is driven by you and your needs alone. Stable for today and flexible for tomorrow.
TalkRX Sky changes the way you communicate with customers, and improve your day to day operations by giving you the ability to use all the new features and options available such as the following:
- HD Voice Quality Calls
With our end to end digital infrastructure, call quality has never been better.
- Electronic FAX
Gone are the days of paper faxes. You can send and receive paperless, or still use your existing fax machine. Faxes can even come directly into your pharmacy system.
- Voicemail Archive
Never a question if something was filled incorrectly. Pause, rewind, or repeat Doctor or patient voicemail’s, even years later.
- Use Remotely
Add phones to remote locations with ease or connect multiple locations together for seamless transfers, and inter-store communication.
- Prescription Refill IVR
Take prescription refill requests directly through the IVR system and integrate with your software vendor that increases store productivity.
Advanced TalkRx Sky Features
Outbound Calling (OBC)
Using information from your pharmacy software we can automatically call your customers to let them know that their prescriptions are ready for pickup. Free up staff for other tasks.
Connect Multiple locations together. Easily communicate between stores or transfer callers to other locations. Ask us about our central call solution for your stores.
Short Message Service (SMS)
Send and receive text messages directly from your pharmacy phone numbers. Communicate better.
No Busy Lines Ever
With unlimited lines, our platform is built to scale with you. As your business grows we are up for the challenge.
Connect with Patients, Doctors, Insurance Companies, and more with a single click directly from within the pharmacy management software
Save time and paper with incoming faxes delivered directly into your pharmacy system. No more scanning or printing
No More Phone Bills
Ditch your bill for voice and fax lines as we handle all that. Our cost effective solution handles all of your needs with Unlimited phone lines, IVR, Outbound Calling, and Fax lines for all your devices.
Music On Hold (MOH)
Load and manage your own hold music for your phone system for a more personal touch.
No more searching to find patients, prescribes, etc. With a click of the button access their profile. No time wasted.
**Features may vary based upon pharmacy software vendor.**